If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order.
You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Contact us via live chat below or email to hello@stateofmatters.com
- Provide us with your order ID, and the products you wish to return or exchange from your order
- If your order is eligible for refund, your will receive a prepaid shipping label via email
- Print your prepaid shipping label
- Send all items back to us using the label provided
Additional Information
- Refund amount: Amount paid for items less the courier fee for the return. Courier fee is set at $4 for all returns
